Bike Hire Agreement: Terms and Conditions
These Terms and Conditions form part of the Agreement made between Reiver Bike Hire Limited and its trading name Reiver Cycle Hire, and the hirer.
It is hereby agreed as follows:
Reiver Cycle Hire rent bikes booked in advance, from their premises at Harwood Mill Farm, Bonchester Bridge, Hawick, TD9 9RZ
Booking Hire Bikes
All hire bikes must be pre-booked and paid for online via www.reivercyclehire.co.uk
COVID-19 in 2021
Cash refunds will not be made for bookings unable to be utilised due to pandemic lockdown restrictions. Bookings can be rescheduled for when restrictions are lifted and are to be made within a rollover period of twelve months. Please contact Gemma on 07581503340 or [email protected] to re-arrange as these changes cannot be made via the website.
Payment
Payment for the full period of bike hire must be made with the online booking. A receipt is emailed immediately the booking is made. A confirmation email with further details of location and collection times will be forwarded within 24 hours.
On collection of the bikes/equipment, a credit card deposit is required which will be refunded in full on the safe, undamaged return of the hire bikes/equipment. Alternatively a passport, driving licence or your car left on our premises (free parking) can be used as security against the safe return of the hire bikes/equipment.
Last minute: Clients wishing to hire bikes on the day must still book online prior to collection to ensure availability of the bike(s).
Cancellation of a Bike Hire Reservation
No refunds will be given for any bike hire or tour cancellation for whatever reason.
A re-booking fee of £20 per booking (not per bike) will be required for any requested date changes. This covers the cost of re-listing the bikes on the website to allow for re-hiring. Dates can only be changed if the bikes to be re-booked are available and are the same as on the original booking. Please contact Gemma 07581503340 or [email protected] to arrange as these changes cannot be made via the website.
Late/Early Returns
Unless previously agreed with Reiver Cycle Hire, all bikes/equipment must be returned by 5pm in summer and 3.30pm in winter.
A charge for the late return of bikes of £20.00 per hour will be made.
Full or partial refunds will not be given for the early return of hire bikes under any circumstances including adverse weather conditions.
Delivery/Collection Service
Delivery and collection of hire bikes is £10 within a ten mile radius of TD9 9RZ. Delivery and collection to other locations can be arranged for a supplementary charge dependent on the mileage involved. This service is not available to be booked online and is subject to driver availability. Please contact Gemma in advance on 07581503340 or [email protected]
Rental Bikes and Equipment
By accepting the bike(s)/ equipment the hirer accepts that they are in good technical, safe and clean condition and must be returned in the same condition. Bikes and equipment hired remain the property of Reiver Cycle Hire.
The hirer is obliged to take good care of the bike/equipment hired and take all precautions necessary to protect from damage or theft. All the bikes are regularly maintained and inspected prior to each hiring as the safety of the client is paramount.
It is the hirer’s responsibility to double check the bike and report any damage prior to setting off. On return a representative of Reiver Cycle Hire will examine the bikes/equipment and if there is no damage or loss will confirm the cancellation of any credit card deposit taken. If for any reason a full inspection cannot be undertaken on their return, Reiver Cycle Hire reserves the right to inform clients within seven days of the return of any damage found and invoice the hirer accordingly.
Should any damage be sustained to the bike or components during the hire period, the hirer is responsible for the full replacement cost at current market price of the whole or part of the bike so damaged.
The hirer is responsible for the full replacement cost of the bike/equipment if it is lost or stolen during the hire period. It is recommended that the hire bike is kept in sight at all times.
If you wish to transport the hire bikes to another location, this can only be done in a van, estate car or via a correctly rated mounted bike rack. If the wheels are removed, this is entirely at the hirer’s risk. Should any damage to the bike occur such as scratches to the frame and decals or any other damage, the hirer will be responsible for repairs as quoted by Reiver Cycle Hire.
Children under 18 years must be accompanied by a riding adult at all times. Under UK law E-Bikes are not to be ridden on public roads by children under 14 years of age.
Road and hybrid bikes must not be used on mountain bike trails and must not be taken onto sand on the beaches. Mountain bikes must also not be taken onto sand.
Mountain bikes returned in an extremely muddy condition will incur an additional cleaning charge of £10.00 per bike. This charge is at the discretion of Reiver Cycle Hire. Bike cleaning facilities are available on site should clients choose to clean the bikes themselves thereby restoring the bikes to the condition in which they were hired.
Collection of Bikes/Equipment
Hire bikes are to be collected and returned to Reiver Cycle Hire in TD9 9RZ during hours of business: 0830 – 1700 in summer (BST) and 0900 – 16.30 in winter (BWT). You will be allocated a time to collect the bike(s) in the confirmation email you receive upon booking. This time will allow sufficient space between individual clients.
A fee of £20 per hour will be charged for any late return. Full or partial refunds of bike hire will not be given under any circumstances including adverse weather conditions.
Any bikes not collected by 1300 (unless by prior arrangement) will be deemed as not required by the hirer and will be returned to storage. Refunds will not be made.
Liability in case of Accident
Reiver Cycle Hire does not provide cover nor accepts any liability to third parties for damage caused to others or their property. It is recommended you have adequate insurance cover or ensure that you are covered by your holiday insurance policy. It is recommended that you carry personal identification and insurance documents whilst cycling.
Reiver Cycle Hire does not accept any liability for any damage caused or injury to the hirer during the hire period. We recommend that helmets are worn at all times whilst cycling and are available to rent from Reiver Cycle Hire. We advise that all cyclists ride within their own capabilities and fitness levels. Mountain biking can be dangerous and clients should not attempt hazardous trails beyond their skill level.
We recommend that clients carry a mobile whilst cycling. Reiver Cycle Hire contact number is 07581503340 Gemma. For emergency services contact 999.
Civil Responsibility and Limitations
The hirer is responsible for respecting existing UK traffic laws. The hirer is responsible for all damages that occur whether to himself or anyone else within the rental period. Reiver Cycle Hire does not accept liability for any claims by third parties regarding accidents, wounds, blows or damages caused by the hirer, nor to their property, or loss of objects for whatever reason outside of the control of Reiver Cycle Hire.
Agreement of Bike Hire Terms and Conditions
By completing the online booking form on the website www.reivercyclehire.co.uk you agree to the above terms and conditions of hire.
These Terms and Conditions form part of the Agreement made between Reiver Bike Hire Limited and its trading name Reiver Cycle Hire, and the hirer.
It is hereby agreed as follows:
Reiver Cycle Hire rent bikes booked in advance, from their premises at Harwood Mill Farm, Bonchester Bridge, Hawick, TD9 9RZ
Booking Hire Bikes
All hire bikes must be pre-booked and paid for online via www.reivercyclehire.co.uk
COVID-19 in 2021
Cash refunds will not be made for bookings unable to be utilised due to pandemic lockdown restrictions. Bookings can be rescheduled for when restrictions are lifted and are to be made within a rollover period of twelve months. Please contact Gemma on 07581503340 or [email protected] to re-arrange as these changes cannot be made via the website.
Payment
Payment for the full period of bike hire must be made with the online booking. A receipt is emailed immediately the booking is made. A confirmation email with further details of location and collection times will be forwarded within 24 hours.
On collection of the bikes/equipment, a credit card deposit is required which will be refunded in full on the safe, undamaged return of the hire bikes/equipment. Alternatively a passport, driving licence or your car left on our premises (free parking) can be used as security against the safe return of the hire bikes/equipment.
Last minute: Clients wishing to hire bikes on the day must still book online prior to collection to ensure availability of the bike(s).
Cancellation of a Bike Hire Reservation
No refunds will be given for any bike hire or tour cancellation for whatever reason.
A re-booking fee of £20 per booking (not per bike) will be required for any requested date changes. This covers the cost of re-listing the bikes on the website to allow for re-hiring. Dates can only be changed if the bikes to be re-booked are available and are the same as on the original booking. Please contact Gemma 07581503340 or [email protected] to arrange as these changes cannot be made via the website.
Late/Early Returns
Unless previously agreed with Reiver Cycle Hire, all bikes/equipment must be returned by 5pm in summer and 3.30pm in winter.
A charge for the late return of bikes of £20.00 per hour will be made.
Full or partial refunds will not be given for the early return of hire bikes under any circumstances including adverse weather conditions.
Delivery/Collection Service
Delivery and collection of hire bikes is £10 within a ten mile radius of TD9 9RZ. Delivery and collection to other locations can be arranged for a supplementary charge dependent on the mileage involved. This service is not available to be booked online and is subject to driver availability. Please contact Gemma in advance on 07581503340 or [email protected]
Rental Bikes and Equipment
By accepting the bike(s)/ equipment the hirer accepts that they are in good technical, safe and clean condition and must be returned in the same condition. Bikes and equipment hired remain the property of Reiver Cycle Hire.
The hirer is obliged to take good care of the bike/equipment hired and take all precautions necessary to protect from damage or theft. All the bikes are regularly maintained and inspected prior to each hiring as the safety of the client is paramount.
It is the hirer’s responsibility to double check the bike and report any damage prior to setting off. On return a representative of Reiver Cycle Hire will examine the bikes/equipment and if there is no damage or loss will confirm the cancellation of any credit card deposit taken. If for any reason a full inspection cannot be undertaken on their return, Reiver Cycle Hire reserves the right to inform clients within seven days of the return of any damage found and invoice the hirer accordingly.
Should any damage be sustained to the bike or components during the hire period, the hirer is responsible for the full replacement cost at current market price of the whole or part of the bike so damaged.
The hirer is responsible for the full replacement cost of the bike/equipment if it is lost or stolen during the hire period. It is recommended that the hire bike is kept in sight at all times.
If you wish to transport the hire bikes to another location, this can only be done in a van, estate car or via a correctly rated mounted bike rack. If the wheels are removed, this is entirely at the hirer’s risk. Should any damage to the bike occur such as scratches to the frame and decals or any other damage, the hirer will be responsible for repairs as quoted by Reiver Cycle Hire.
Children under 18 years must be accompanied by a riding adult at all times. Under UK law E-Bikes are not to be ridden on public roads by children under 14 years of age.
Road and hybrid bikes must not be used on mountain bike trails and must not be taken onto sand on the beaches. Mountain bikes must also not be taken onto sand.
Mountain bikes returned in an extremely muddy condition will incur an additional cleaning charge of £10.00 per bike. This charge is at the discretion of Reiver Cycle Hire. Bike cleaning facilities are available on site should clients choose to clean the bikes themselves thereby restoring the bikes to the condition in which they were hired.
Collection of Bikes/Equipment
Hire bikes are to be collected and returned to Reiver Cycle Hire in TD9 9RZ during hours of business: 0830 – 1700 in summer (BST) and 0900 – 16.30 in winter (BWT). You will be allocated a time to collect the bike(s) in the confirmation email you receive upon booking. This time will allow sufficient space between individual clients.
A fee of £20 per hour will be charged for any late return. Full or partial refunds of bike hire will not be given under any circumstances including adverse weather conditions.
Any bikes not collected by 1300 (unless by prior arrangement) will be deemed as not required by the hirer and will be returned to storage. Refunds will not be made.
Liability in case of Accident
Reiver Cycle Hire does not provide cover nor accepts any liability to third parties for damage caused to others or their property. It is recommended you have adequate insurance cover or ensure that you are covered by your holiday insurance policy. It is recommended that you carry personal identification and insurance documents whilst cycling.
Reiver Cycle Hire does not accept any liability for any damage caused or injury to the hirer during the hire period. We recommend that helmets are worn at all times whilst cycling and are available to rent from Reiver Cycle Hire. We advise that all cyclists ride within their own capabilities and fitness levels. Mountain biking can be dangerous and clients should not attempt hazardous trails beyond their skill level.
We recommend that clients carry a mobile whilst cycling. Reiver Cycle Hire contact number is 07581503340 Gemma. For emergency services contact 999.
Civil Responsibility and Limitations
The hirer is responsible for respecting existing UK traffic laws. The hirer is responsible for all damages that occur whether to himself or anyone else within the rental period. Reiver Cycle Hire does not accept liability for any claims by third parties regarding accidents, wounds, blows or damages caused by the hirer, nor to their property, or loss of objects for whatever reason outside of the control of Reiver Cycle Hire.
Agreement of Bike Hire Terms and Conditions
By completing the online booking form on the website www.reivercyclehire.co.uk you agree to the above terms and conditions of hire.
